If our sock - making machines malfunction, you can rest assured that we offer comprehensive maintenance and protection services, known as Service Repairs.
Our Service Repairs team consists of highly skilled and experienced technicians who are well - versed in the intricacies of our sock - making machines. They are trained to diagnose a wide range of problems, from minor glitches to complex mechanical or electrical failures.
We offer comprehensive sock - machine repair services, from diagnosing internal issues to full restoration.
The Authorized Repair Center decides the product's status, with these possible results:
If under warranty, the sock - machine manufacturer covers repair costs and returns the fixed machine.
For non - repairable, under - warranty products: in - stock items are sent directly; if not, a comparable one is provided. If none available, you'll get a letter to pick a comparable product at the nearest Company Store. Note, the center requests replacement from us, not directs the store.
For repairable, non - warranty products, you can choose to get it back unrepaired or pay for repair.
For non - repairable, non - warranty products, you can either have it returned unrepaired or ask the center to dispose of it.
